Shipping policy

Shipping

Roots Legacy Co. is a US-based apparel brand. We currently ship to customers within the United States only.

To maintain our custom branding and garment selection, our made-to-order apparel is fulfilled and shipped through international production partners.

Processing Time

Every item is made to order. Please allow approximately 1–3 days for production before your order ships.

Delivery Time

Once shipped, orders typically require approximately 9–14 days for international shipping.

Estimated TOTAL fulfillment TIME is 10–17 days, including production and shipping. These are estimates, not guaranteed delivery dates.

Shipping Rates

Shipping costs are calculated and displayed at checkout before your purchase is completed. Rates may vary depending on the products and quantities ordered.

Tracking

You’ll receive tracking information by email once your order ships. Please allow time for tracking updates to become available.

International fulfillment

Although Roots Legacy Co. is based in the United States, our products are shipped from international fulfillment facilities to support our custom branding and production requirements.

Orders containing multiple items may arrive in separate packages.

Delivery delays

Delivery estimates may vary due to customs processing, holidays, carrier delays, weather, or other circumstances beyond our control.

For questions about your order, contact us at Familiallc@rootslegacyco.store.